TeemoPay is a compliance-led enterprise payment platform supporting regulated businesses in the Forex, iGaming , and Lending sectors across Latin America and Asia. These Terms and Conditions govern the use of TeemoPay’s services and outline the responsibilities, onboarding standards, prohibited activities, and regional compliance obligations for all merchant partners.

• TeemoPay: Refers to the payment technology platform and legal entity providing PayIn and PayOut processing infrastructure.
• Merchant: A duly registered, licensed entity that contracts with TeemoPay to access its services for business purposes.
• PayIn / PayOut: Respectively refer to the inbound collection of user funds and outbound settlement to designated recipients via local or international channels.
• Compliance Review: The due diligence and verification procedures conducted by TeemoPay prior to and throughout the merchant relationship.

TeemoPay services are exclusively available to the following:

• Licensed Forex brokers authorized to operate in their respective jurisdictions.
• Regulated iGaming operators with approved content and platform frameworks.
• Registered lending institutions or digital credit providers operating under clear legal exemption or license.

TeemoPay explicitly does not provide services to:

• Physical retail or in-person point-of-sale merchants.
• Businesses offering physical goods or logistics-based delivery services.
• Agents, intermediaries, or resellers of payment services.
• Unregulated platforms, individual entrepreneurs, or non-compliant entities.

Prior to activation, all merchants must complete a Know Your Business (KYB) assessment and submit the following:

• Certificate of Incorporation, Articles of Association, and Shareholder Register
• Valid operational license (e.g., Forex, Gaming, Lending) or formal exemption statement
• Verified UBO information for all shareholders with 25%+ equity
• Designated Compliance Officer and AML policy documentation
• Corporate website and product interface screenshots showing clear access to: Terms & Conditions, Privacy Policy, Contact Page, and Risk Disclosure.

All submitted data must be truthful and complete. TeemoPay reserves the right to terminate cooperation or escalate to authorities if fraudulent or misleading information is identified. Information is stored under a strict 10-year confidentiality policy.

Merchants are fully accountable for ensuring the stability, security, and real-time availability of their platform’s technical integration. TeemoPay disclaims liability for any operational losses caused by merchant-side misconfiguration, API misuse, or internal errors.

To safeguard the payment ecosystem:

• Upon receipt of a formal dispute or complaint, TeemoPay may freeze funds up to three (3) times the disputed amount as a risk control measure
• Merchants must respond to and resolve complaints within 48 hours of notification
• TeemoPay reserves the right to unfreeze, return, or deduct disputed funds based on resolution outcome

Failure to comply with resolution timelines may result in penalties or service suspension.

Merchants may only operate approved platforms or offerings via TeemoPay. All new products or material changes must undergo compliance review before going live.

• Operating unapproved or misrepresented products is a breach of agreement
• Repeated violations (three or more) will result in immediate service termination and potential fund withholding

TeemoPay applies continuous compliance oversight, including:

• Transaction pattern audits and volume profiling
• Risk scoring based on jurisdictional and product-level indicators
• Ongoing KYB renewal, UBO reconfirmation, and periodic documentation refreshes

We reserve the right to suspend, delay, or terminate services at our sole discretion in the event of suspected fraud, non-compliance, or regulatory exposure.

The following activities are strictly prohibited on the TeemoPay platform:

• Anonymous transactions or undeclared user onboarding
• Misleading lending terms, unfair gaming odds, or aggressive collection tactics
• Third-party fund transfers or invoice clearing without commercial justification
• Transaction masking, synthetic billing, or round-tripping for risk circumvention

Engaging in restricted behavior will result in account deactivation and potential legal notification.

This section applies exclusively to merchants engaged in digital lending or consumer credit issuance.

• Merchants must register with CONDUSEF (Financial Services Users Protection Agency) or provide recognized legal exemption
• Full disclosure of APR (Annual Percentage Rate), repayment schedule, fees, and collection processes must be published on the user interface
• Enhanced AML screening and reporting is mandatory due to regulatory sensitivity.

• Formal registration with Superintendencia Financiera de Colombia or proof of legal exemption is required
• Loan terms, risk warnings, and data consent clauses must be published in Spanish
• Submission of a habeas data compliance policy is mandatory.

• The entity must be registered with the Superintendencia de Banca, Seguros y AFP (SBS), or operate under a licensed partner structure
• Disclosure of TCEA (Total Cost of Credit) is required on all lending interfaces
• KYB documentation must list all Peruvian PayIn/PayOut methods used.

• Merchants must comply with SERNAC (National Consumer Service) obligations regarding transparency and redress mechanisms
• Legal interest rate ceilings must be clearly displayed based on Banco Central updates.

• Lending platforms issuing ARS-based credit must comply with BCRA (Central Bank of Argentina) caps and reporting standards
• Borrower responsibilities and repayment obligations must be clearly disclosed prior to disbursement.

All documents, data, and declarations submitted during KYB, onboarding, or compliance checks shall be treated as strictly confidential. Information will be stored securely for a minimum of 10 years, and used exclusively for internal compliance and risk purposes, unless disclosure is required by law.

For compliance inquiries, document submission, or escalation requests, please contact our Compliance Department at:
📩 legal@teemopay.com